Terms & Conditions
Last Updated: Dec 18th 2025
1. About SoulSteps
SoulSteps curates immersive, culturally rich travel experiences designed to foster meaningful connection, personal reflection, and responsible exploration. Our journeys may vary in depth, intensity, and cultural engagement based on the selected experience level.
By accessing this website, submitting an inquiry, or participating in any SoulSteps experience, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy and any additional policies referenced herein.
If you do not agree with these Terms, you should refrain from using our website or services.
2. Acceptance of Terms
3. Eligibility
You must be at least 18 years of age to use this website or participate in SoulSteps experiences, or have the consent of a parent or legal guardian.
SoulSteps offers journeys with varying levels of cultural immersion, referred to as our Graded Authenticity System. Each level involves different expectations, environments, interactions, and responsibilities. By selecting an experience, you acknowledge and accept: - The nature and depth of cultural engagement involved - That experiences may require adaptability, openness, and respect for local customs - That discomfort, unfamiliar settings, or altered routines may be part of immersive travel.
4. Nature of Experiences & Graded Authenticity
All bookings are subject to availability and confirmation. Submission of an inquiry does not guarantee a reservation. SoulSteps reserves the right to accept or decline any booking at its discretion. Detailed booking terms, including pricing and inclusions, will be communicated prior to confirmation.
5. Bookings & Inquiries
6. Payments
Where applicable: - Payments must be made in full or as per the agreed payment schedule - Prices are subject to change until booking confirmation - SoulSteps is not responsible for issues arising from third-party payment providers.
7. Cancellations & Refunds
Cancellation and refund terms vary by experience and will be communicated at the time of booking. SoulSteps reserves the right to amend or cancel journeys due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or local restrictions.
8. Traveler Responsibilities
By participating in a SoulSteps experience, you agree to: - Respect local cultures, communities, traditions, and environments - Follow guidance provided by hosts, guides, and facilitators - Conduct yourself in a responsible, lawful, and considerate manner - Ensure you are physically and mentally fit for the chosen experience SoulSteps reserves the right to remove any participant whose conduct is deemed disruptive, unsafe, or disrespectful.
9. Health, Safety & Risk Acknowledgement
Travel inherently involves certain risks. By participating in SoulSteps experiences, you acknowledge and accept personal responsibility for: - Your health, safety, and wellbeing - Any risks associated with travel, cultural immersion, or physical activity. SoulSteps is not liable for injuries, losses, delays, or damages beyond its reasonable control.
10. Intellectual Property
All content on this website, including text, imagery, branding, and experience descriptions, is the intellectual property of SoulSteps and may not be copied, reproduced, or used without prior written consent.
11. Third-Party Services
SoulSteps may collaborate with local partners, guides, or service providers. We are not responsible for the actions, omissions, or services provided by third parties, though we curate experiences with care and responsibility.
12. Limitation of Liability
To the fullest extent permitted by law, SoulSteps shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or participation in our experiences.
13. Termination
SoulSteps reserves the right to suspend or terminate access to the website or participation in experiences if these Terms are violated.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
15. Changes to these Terms
SoulSteps may update these Terms from time to time. Any changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.